GENERAL TERMS AND CONDITIONS
This website is an online store for the sale of services via the Internet (hereinafter ” www.mastihaexperience.com “) of the Company under the name ” Mastiha Experience Hospitality & Catering Services E.E. ” and the distinctive title ” Mastiha Experience ” (A.F.M 801073354, D.O.Y XIOY) located at Agios Isidoros, Sikiada, Chios.
These Terms of Use set out in a clear and understandable manner the terms governing and regulating the relations of the Company with each visitor and / or customer of www.mastihaexperience.com, in accordance with Law 2251/1994 on “Consumer Protection” and Law 2472/1997 on “Protection of Individuals from the Processing of Personal Data”, as currently in force.
The present Terms of Use, conditions and shopping rules governing http://www.mastihaexperience.com, apply exclusively to it and do not govern in any way the operation of companies or shops affiliated to it.
Every entry, browsing and transaction you make with www.mastihaexperience.com makes you a visitor and/or customer of it. Your access to and use of www.mastihaexperience.com and the services and products available through it are subject to these Terms of Use. The use of the services provided requires your prior agreement with the entire Terms of Use of www.mastihaexperience.com, as applicable from time to time, for this reason, before proceeding to browse www.mastihaexperience.com, please read and fully understand these terms to ensure that you accept them, as any use and/or transaction you may have with the Company through www.mastihaexperience.com from now on implies your full and unconditional acceptance of these terms.
The Company reserves the right to modify or renew the Terms of Use, as well as the terms and conditions of transactions. If you use http://www.mastihaexperience.com after a notice of modification of the Terms of Use has been posted, it means that you agree to the new Terms of Use. For this reason, it is recommended that you check this text each time you use this website in order to be informed of any amendments to the Terms of Use. Your use of http://www.mastihaexperience.com after you have been informed of the current Terms of Use implies your acceptance of them.
Access to www.mastihaexperience.com is permitted throughout the duration of its operation. The Company reserves the right to withdraw or discontinue the provision of services without prior notice at any time. The Company shall not be liable in the event of inability to access all or part of the services for any reason whatsoever.
The Company makes every effort to ensure that the content of www.mastihaexperience.com contains complete, accurate, clear, precise, valid, informative, timely, true and non-misleading information. In any case, however, no liability, commitment or guarantee of any kind on the part of the Company arises in relation to the security and content of www.mastihaexperience.com. Users of www.mastihaexperience.com accept the possibility that the Company may not be able to control all of its content and services. In addition, the Company does not warrant that the use of information, data or materials contained in the content of www.mastihaexperience.com by users will not infringe the rights of third parties.
Your use of www.mastihaexperience.com is at your sole risk and its content does not constitute and cannot in any way be construed as advice or direct or indirect solicitation of you to take any action or course of action. The evaluation of the content is the responsibility of each user who assumes responsibility for the use of any part of the content.
PERSONAL DATA
The Company ensures that www.mastihaexperience.com is in compliance with the provisions of Law 2472/1997 on “Protection of individuals with regard to the processing of personal data” and Law 3471/2006 on “Protection of personal data and privacy in electronic communications”. In any case, the Company confirms that any collection, processing and/or storage of your personal data is carried out in accordance with the law and only with your express specific consent and only for the purposes and to the extent required for the operation of www.mastihaexperience.com.
The Company confirms that it will not use your personal data for any use not specifically authorized by you, nor will it send or disclose to third parties (natural or legal persons) not affiliated with the Company your personal data without your express and specific consent to do so, except in cases where the disclosure is necessary for the execution of your order (e.g. partner shipping companies) or is required by law.
Although it is possible to browse www.mastihaexperience.com without disclosing your personal information that constitutes personal data, you can benefit from more services if you agree to disclose certain personal data depending on the service you are interested in.
In any case, a necessary condition for the initiation and processing of your transaction with our Company is the disclosure by you of certain personal data such as your full name, your contact details and your address for sending your order. Your payment details (e.g. your credit card number) are not collected or stored by the Company and therefore you need to re-enter them each time you wish to make a transaction through www.mastihaexperience.com.
By submitting the data, the visitor and/or customer agrees to: a) provide true, accurate, valid and complete information about the data requested by www.mastihaexperience.com in the relevant requests for access to its contents/services.
Minor visitors to http://www.mastihaexperience.comare able to access it and its services, solely with the consent and under the supervision of their parents or guardians, without being obliged to submit their personal data. In case of submission of such data by minors, the Company shall immediately delete the relevant information given its prior information, as it cannot be aware of it.
Visitors/customers may also submit any query/question regarding the processing of their personal data and exercise any legal right by contacting the Data Protection Officer Mr. Georgoulis Dimitrios at tel: +36977862242 (Monday, Tuesday, Wednesday. Thursday, Friday: 09:00 – 14:00, email: [email protected] .
SECURITY – COOKIES – LINKS
For your safe navigation on www.mastihaexperience.com as well as for the security of your transactions with it, the Company takes every reasonable measure by adopting modern high quality security standards in line with market trends, and uses TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL), which are put into operation during the input of sensitive personal data offering encrypted communication. The Company takes the necessary measures to protect your personal data, but you should also be aware that the secure navigation of www.mastihaexperience.com, as well as the protection of the password to your personal account is also dependent on you.
http://www.mastihaexperience.com has the possibility to use cookies to provide visitors/customers with information and better services (order status, personal settings, etc.), as well as to process orders more efficiently and promptly. Cookies are alphanumeric small files, which are sent and stored on the computer of each visitor/customer, storing settings and choices you have already made on www.mastihaexperience.com, so that they appear automatically during your next visits to www.mastihaexperience.com and to facilitate the Company in understanding how you use www.mastihaexperience.com. It is noted that cookies do not cause any damage to the visitors’/customers’ computer or to the files stored on them. However, it is clarified that through the settings of your browser you can at any time delete cookies already stored, prevent the installation of new cookies or request to be asked each time a cookie is to be installed on your computer (for more information you can refer to the service page of your browser).
MARKET POLICY
General terms
www.mastihaexperience.com serves customers within and outside of Greece.
On http://www.mastihaexperience.com only the services marked with this indication are available for on-line purchases. The characteristics and other accompanying data of the services sold are available and can be obtained by following the search instructions listed on http://www.mastihaexperience.com and by clicking on the name of the respective service.
Orders placed on www.mastihaexperience.com are subject to the approval of the Company. Acceptance of the order by the Company is given by sending an email. The Company reserves the right to refuse to process an order in case of unavailability or cancellation of services.
The information contained on this website and in these Terms of Use does not constitute an offer to sell, but an invitation to inform. No contract will be deemed to have been entered into in respect of any service until your order is expressly accepted by the Company.
The price of each service is that shown on our website next to each product and includes VAT. These prices are for the services and quantities which are available from the Company.
The Company reserves the right to change, without notice, the available items, their prices, shipping charges, and mode of operation of http://www.mastihaexperience.com. For this reason, it is recommended that you are informed of its terms of use each time you make use of this website.
Submit/ Cancel order
The submission of an order for services constitutes a binding offer to purchase the services in question at the total price indicated when the order is submitted, including VAT, other applicable charges and any discounts to which you are entitled as a visiting customer. Your order is completed upon acceptance by the Company by sending a written confirmation email to you at the email address you indicated when submitting the order. In the event that you do not receive a confirmation email of your order, please contact www.mastihaexperience.com immediately at [email protected] to request that your order be successfully completed.
INTELLECTUAL PROPERTY RIGHTS – TRADEMARKS
All names, images and trademarks used by the Company are registered or used with the permission of the owner.
Intellectual property is acquired without any formality and without the need for a clause prohibiting infringement.
www.mastihaexperience.com and its content (which includes all trademarks, distinctive features, patents, names, texts, images, graphics, drawings, photographs, programs, information material of any form, data, software) is the intellectual property of the Company and is protected by the relevant provisions of Greek, Community and international law. The use by third parties of: names of models, collections, products, services, the Company’s name and all emblems belonging to the Company is not permitted.
The content of www.mastihaexperience.com does not constitute and in no case should be construed as a grant of express or implied license or right of use of any Trademark appearing therein without the written permission of the Company or of third parties that may own the Trademarks appearing therein. The trademarks, logos, logos, distinctive features appearing on www.mastihaexperience.com and the depictions of persons or places or things that are part of its content are the property of the Company or third parties. Their use is strictly prohibited without obtaining prior written permission from the Company, unless otherwise provided for in the applicable terms of use.
Products, services, brand names, trademarks or distinctive features of third parties that appear on www.mastihaexperience.com are the intellectual and industrial property of the third parties, who are also responsible for them.
LIMITATION OF LIABILITY
The Company makes every effort to ensure that the information presented on www.mastihaexperience.com is accurate, complete and updated on a regular basis. By using this website, the visitor and/or customer accepts and is bound by the terms and conditions in force on the date of use.
The Company does not guarantee the completeness of the information contained in www.mastihaexperience.com, nor does it guarantee that the use of this website will be without interruptions or errors, nor that in the event of errors they will be automatically corrected. Also, the Company is not responsible for possible technical problems that may occur to visitors and/or customers when they attempt to access the website and during the course of this and are related to the operation or compatibility of their own infrastructure with the use of the website and does not guarantee protection from electronic viruses or other harmful electronic elements through the use of its website.
The Company cannot guarantee the availability of the services, but guarantees that it will make every effort to inform consumers in a timely manner about the unavailability of the services or any delay in the delivery of the ordered services. The company is only liable for fraudulent and gross negligence in the event of delay in the delivery of ordered services and for information it provides or services it provides through its website.
APPLICABLE LAW AND OTHER TERMS AND CONDITIONS
These terms and conditions and any modification thereof shall be governed and interpreted in accordance with Greek law.
If any provision is deemed invalid or void, it shall automatically cease to apply, without in any way affecting the validity of the other terms and conditions.
For any dispute arising from the use of www.mastihaexperience.com, the competent courts of Chios have jurisdiction.
